UNIT SW5 – INTRODUCTION TO COMMUNICATION SKILLS

Unit SW5
AQA UNIT AWARD SCHEME CODE NO: 78389
CENTRE NAME: BRENTWOOD SEXPLAINED LTD CENTRE NO: 83015

UNIT TITLE: INTRODUCTION TO COMMUNICATION SKILLS

CURRICULUM AREA(S):
HEALTH AND SOCIAL CARE – PROFESSIONAL DEVELOPMENT – PERSONAL, SOCIAL & HEALTH EDUCATION

DATE OF VALIDATION: 17 June 2011

UNIT DESCRIPTION: This is a classroom and practice based unit using examples, role play, standard textbooks, professional publications from the Internet, tutor prepared handouts and worksheets to help the student acquire knowledge and understanding of different communication skills.

PROCEDURES FOR MAKING AND RECORDING ASSESSMENTS:
Assessed by teacher through inspection (1,12-24) and observation (2-11). All assessments recorded on an AQA Summary Sheet.

LEVEL: Level 3 NOTIONAL LEARNING TIME: 30 hours

OUTCOMES TO BE ACCREDITED

In successfully completing this unit the student will have

experienced
1. undertaking a pre-training assessment of own background knowledge;
2. watching a PowerPoint presentation about different types of communication;
3. watching a PowerPoint presentation about recognizing body language;
4. watching a PowerPoint presentation about active listening skills;
5. watching a PowerPoint presentation about written communication skills;
6. watching a PowerPoint presentation about spoken communication skills;
7. watching a PowerPoint presentation about audio communication skills;
8. watching a PowerPoint presentation about visual communication;
9. watching a PowerPoint presentation about cross cultural communication;
10. watching a PowerPoint presentation about communicating through interpreters;
11. taking part in group discussion about different communication techniques;


demonstrated the ability to
12. identify, access and explore recommended reading material and websites to find up-to-date information
about different forms of communication and related techniques;
13. identify and explain three examples of positive body language;
14. identify and explain three examples of negative body language;
15. identify and explain three examples of positive listening skills;
16. identify and explain three examples of negative listening skills;
17. identify and explain three examples of good written communication;
18. identify and explain three examples of poor written communication;
19. identify and explain at least three examples of good spoken communication;
20. identify and explain at least three examples of poor spoken communication;
21. identify and explain at least three examples of good visual communication;
22. identify and explain, for three cultures, at least one example of unacceptable gesturing used during cross cultural communication;
23. identify and explain at least three reasons why good communication skills are important in a chosen work setting;
24. design two posters that conveys the same message to two different cultural groups of the same age.

EVIDENCE TO BE OFFERED
Student completed worksheets (1,12-23)
Teacher checklist (2-11)
Student produced posters (24)